Blood bank management systems are important in
offering safe, efficient and timely access to blood and blood
products to patients in need. This paper describes the design,
development, and testing of a complete Blood Bank Management
System (BBMS) with a real-time donation-tracking module. The
system under development will improve major gaps in the
procedures of the manual blood banks: the record keeping is
error-prone, the donor tracing is incomplete, the inventory
management is insufficient, and the emergency response is also
slow. The platform utilises a centralised relational database and a
web-based interface, role-based access control and automated
alerting to simplify the entire donation process, including donor
registration and blood collection, storage, compatibility matching,
and post-transfusion auditing. A six-month pilot working in a 500-
bed tertiary care facility completed more than 3,800 donor
registrations and almost 3,000 transfusion requests. Findings
demonstrate that there is an 83% decrease in time to fulfil
requests, a 19.7-percentage-point increase in inventory accuracy,
and a 11.4 to 3.7 per cent drop in blood wastage. These results
support the clinical and operational benefit of an integrated and
digitised BBMS.